PLEASE FIND BELOW A LIST OF FREQUENTLY ASKED QUESTIONS RELATING TO WHOLESALE PURCHASES.
1. WHEN WILL I RECEIVE THE VIDEO THAT I SELECT ITEMS FROM?
We work with our partners to try and provide the video to you via DropBox within 3-6 days. If you do order over the weekend, it may take a little longer. Please be patient!
2. CAN I HAVE A LOOK AT THE VIDEO OF THE ITEMS BEFORE I MAKE PURCHASE?
Unfortunately we don’t send out the video before purchase. The reason behind that is we have had too many time wasters in the past who ‘commit’ to purchasing, then either can’t afford the items or are too picky. Have you checked out our sample videos here? This is a 100% honest representation of the videos you will receive. However, we do post in our private FaceBook group videos of items for sale and available from time to time. You can join our FaceBook group here.
3. WHAT HAPPENS IF I DON’T LIKE THE ITEMS IN THE VIDEO?
We do our best to source quality items we know that sell. Each video is always double checked to make sure it’s up to our standard. If we don’t believe it is up to our standard, we will send through an additional video with items to select from. We prefer to be completely transparent – you are not going to receive 50 items that are ‘absolute heaters’ that you can easily resell for $70-$100 each. You will, however, receive a variety of items you can resell from starting at $30 (t-shirts) to $100 + (t-shirts and crewnecks)
4. ARE ALL ITEMS A-GRADE AND IN PERFECT CONDITION?
We class our items to be A grade. Due to the nature of this industry, and human error, you may receive the odd item with a small mark, stain or rip. Not to worry – this adds character! You can expect to wash and steam items before listing them on your website/Depop/IG etc.
5. I’M NOT REALLY READY TO PURCHASE 50 ITEMS, CAN I ORDER A SMALLER AMOUNT?
At the moment, we only offer a minimum order quantity of 50 pieces to qualify as wholesale. Got a mate who’s interested? Go halves! otherwise join our FaceBook group here, we also post videos in the group and sometimes the minimum order quantity is smaller. We also have our IG story sales every month or so where we post steals that you can bundle up and resell.
6. ARE ALL ITEMS FROM THE 1990’S?
Not all our items are necessarily vintage – they are also graded for content and not necessarily always age. You can expect some newer items to be included in the videos you receive. Once again, we recommend viewing our sample videos. These are actual videos we have supplied to customers – who have gone on to resell these.
7. WHAT SIZES CAN WE EXPECT? DO YOU HAVE A LIST OF SIZES?
You can expect most items to be medium to extra large. Size large is the most common size of clothing manufactured for the western world. The odd item may be small or xxl. We don’t supply a list of sizes due to time constraints.
8. HMM I HAVE NO IDEA WHAT TO ORDER OR WHERE TO GET STARTED. CAN YOU HELP?
Of course – the best sellers are Branded, Pro-sports and College Crewneck and T-shirts lots. Have you heard about our Online Resource Portal(ORP)? It will help you get started – find out more info here.
9. AGHHH I HAVE PLACED AN ORDER, BUT I HAVE NO IDEA WHICH ITEMS TO SCREENSHOT AND PICK. CAN YOU HELP?
Absolutely! We can pick the 50 items out for you from the video. We will select the items we believe will sell best and generate a solid profit. We will also provide the screenshots to you before shipping, to confirm.
10. HOW LONG DOES SHIPPING TAKE?
Once you have selected your items, you should receive the box within 3 weeks.
Due to the way in which we and our partners arrange shipping, we can only provide tracking once the shipment has arrived in Australia. Shipping usually takes 2-3 weeks. we kindly request your patience. Please be patient! If you haven’t received your shipment after 3 weeks, send us a message!
11. DO YOU SHIP OVERSEAS?
We currently only ship to Australian addresses. You’re welcome to message us and we can provide an approximate cost.
12. I’M PICKY, IMPATIENT AND WANT ALL A GRADE 1990’S ITEMS IN PERFECT CONDITION, AND I NEED THEM THIS WEEK.
We kindly ask you, to avoid further issues, to purchase your vintage clothing elsewhere.
Due to the nature of the vintage clothing industry – we don’t accept returns or refunds on wholesale orders.
14. WHY DON’T YOU ACCEPT AFTERPAY ON WHOLESALE ORDERS?
AfterPay charges approximately 6% per a transaction. That adds up pretty quickly! We try to keep our prices as low as possible. If you do want to pay via AfterPay – send us a message and we can set up a custom link for you. We will add a surcharge to cover fees.
15. DO YOU SELL STARTER JACKETS? HARLEY TEES?
We don’t offer these on our website. Please join our FaceBook group here as we sometimes post other items in this group!
16. WHEN WILL I RECEIVE ACCESS TO THE ONLINE RESOURCE PORTAL (ORP)?
You’ll receive all the info to access the ORP via email immediately after purchase.
17. CAN I COME IN AND HANDPICK?
Not yet.. but we do have plans for this in the future.
18. ARE ALL ITEMS GENUINE?
Our partners do their best to sort through and remove fake items. Some fake’s are almost identical to the original items, and due to human error, that on the odd occasion we may miss this.
19. MY QUESTION HASN’T BEEN ANSWERED IN THE FAQ. WHAT DO I DO?
Please reach out to us through email, FaceBook or IG.